Diamond Operations Specialist
Be the steady pulse behind our diamond ops — ensuring flawless details, clear communication, and human, personal service for every ring at Frank Darling.
We usually respond within three days
Job Description
Frank Darling is a female-founded fine jewelry brand making custom engagement rings feel exciting, personal, and refreshingly human. Our modern, sustainability-minded designs have been featured in Vogue, WSJ, Bloomberg, Glossy, and more.
We’re looking for a Diamond Operations Specialist to join our growing team. The ideal candidate is highly organized, detail-obsessed, and excited by fast-paced, hands-on work behind the scenes of a modern jewelry company. This role is equal parts office operations and time on your feet in the Diamond District—ideal for someone who likes variety, physical activity, momentum, and a job where no two days are the same.
Key Duties and Responsibilities:
Pick up and drop off diamonds at suppliers in the diamond district
Pick up and drop off castings at suppliers in the diamond district
Receive incoming tasks and communicate by phone, slack, or in-person
Travel from our location in Tribeca, NY to the diamond district (West 45th Street - West 48th Street) by subway, with an unlimited subway card paid for by Frank Darling. The position may require multiple trips a day to and from our showroom to the Diamond District.
Transport stones and finished pieces between our office and our contractors.
Pick up and return diamonds while maintaining the proper paperwork and records
Organize memo pick-ups and returns
Coordinate memo pick-ups and returns with suppliers
File memo paperwork for diamonds
Requirements and Experience:
Extremely detail-oriented
Thrives in a fast-paced environment
Comfortable being on feet
Comfortable carrying high value objects
Must have excellent time management skills
Must be reliable and trustworthy
Must be familiar with the subway
Must be able to meet strict deadlines and adapt to last-minute changes
Must have excellent interpersonal skills
Job Details:
Full-time on-site role located in New York City
Office hours are 10AM to 6PM
Schedule: Monday to Friday
Salary: Starts at $45,000
Benefits:
Equity Compensation. Every Frank Darling team member receives a stock option package to share in the company's upside.
Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!
401k. Optional 401k program.
Paid Time Off. Flexible, unlimited paid time off policy enables motivated, goal-oriented team members to recharge
Disability and Life Insurance.
Pre-Tax Commuter Benefits.
Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.
- Department
- Diamond Operations
- Role
- Diamond Operations Associate
- Locations
- Frank Darling Tribeca
About Frank Darling
Frank Darling is a female-founded fine jewelry brand focused on custom engagement rings, wedding bands, and fine jewelry. Built for a modern audience, the brand works closely with clients to design made-to-order pieces with an emphasis on thoughtful design, transparency, and responsible sourcing. Frank Darling serves people looking for a more personal, intentional approach to meaningful jewelry.