Job Description

Frank Darling is a female-founded fine jewelry brand making custom engagement rings feel exciting, personal, and refreshingly human. Our modern, sustainability-minded designs have been featured in Vogue, WSJ, Bloomberg, Glossy, and more.

We’re looking for an on-site Quality Assurance Specialist to join our growing team. This role is perfect for a meticulous, detail-obsessed diamond and jewelry professional who takes pride in craftsmanship, communicates clearly and thoughtfully, and thrives in a fast-paced, hands-on production environment.

Key Duties and Responsibilities:

• Check finished goods for quality defects using a loupe and microscope

• Verify diamond inscription numbers and ensure stones match accompanying documentation

• Confirm accuracy of designs against client specifications, CADs, and order details

• Track and flag recurring quality defects for production

• Collaborate closely with production leads to resolve issues efficiently

• Maintain clear records and notes to support quality improvements and process optimization

• Uphold Frank Darling’s quality standards across engagement rings, wedding bands, and fine jewelry pieces

Requirements and Experience:

• Excellent written communication skills

• Knowledge of fine jewelry setting techniques

• Exceptional attention to detail and organizational skills

• Work both collaboratively and independently

• Experience in fine jewelry design and/or making

• Familiarity with fine jewelry terminology and design

• Bench jewelry-making experience a plus

Why You’ll Love This Role:

• You’ll work hands-on with exceptional diamonds and custom jewelry every day

• Your attention to detail directly impacts the quality of pieces clients will wear for a lifetime

• You’ll collaborate closely with bench jewelers, gemologists, and production teams

• You’ll help identify patterns and improve processes—not just catch mistakes

• You’ll be part of a growing, design-driven brand that truly values craftsmanship and care

Job Details:

• Full-time on-site role located in New York City

• Office hours are 9AM to 5PM

• Schedule: M-F

• Salary: 50K - 60K

Benefits:

• Equity Compensation. Every Frank Darling team member receives a stock option package to share in the company's upside.

• Insurance. Medical, dental, and vision insurance kicks in on the first day of your 2nd month!

• 401k. Optional 401k program.

• Paid Time Off. Flexible, unlimited paid time off policy enables motivated, goal-oriented team members to recharge

• Disability and Life Insurance.

• Pre-Tax Commuter Benefits.

• Employee Discounts. A generous discount program for you, your friends, and your family to make it easy to wear and gift Frank Darling.